At Binali, we believe that true luxury lies not only in our products but also in the experience we create for our customers. Whether you have a question, feedback, or need assistance with your order, our team is always here to ensure your experience with Binali is seamless and satisfying.
Our dedicated customer care team is available to assist you with:
Order & delivery inquiries Product information and recommendations Returns, exchanges, or refund queries Corporate or gifting inquiries
For collaborations, wholesale, influencer partnerships, or PR inquiries, please reach out to: Email: [partnerships@binalionline.in]
We love connecting with brands and creators who share our passion for beauty, luxury, and authenticity.
If you have placed an order and wish to check its status, simply log in to your Binali Account Dashboard or contact our support team with your Order Number.
Please allow 24–48 hours for our team to review and respond to your query.
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