Binali loader
Binali
Free shipping for all orders over ₹1000.00

Terms and Conditions

Last Updated: [18-11-2025]

Welcome to Binali (“we”, “our”, “us”). By accessing or using our website [www.binalionline.com] or purchasing our products, you (“you”, “user”, “customer”) agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

Binali is an Indian e-commerce brand offering luxury perfumes, beauty, and personal care products, including but not limited to skincare, hair care, makeup, body care, nail care, personal hygiene items, and curated gift sets.

By using this Website, you acknowledge that you are at least 18 years of age and are legally capable of entering into binding contracts under Indian law.

2. Product Information

We strive to display accurate product descriptions, images, and details. However, slight variations in color, packaging, or fragrance intensity may occur due to differences in lighting, screen settings, and manufacturing batches.

All products are authentic and imported directly from trusted suppliers, primarily from Dubai, UAE, and others.

3. Pricing and Payments

All prices listed on our Website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

We reserve the right to change prices or update offers at any time without prior notice.

Payments can be made via secure online payment gateways, including credit/debit cards, UPI, and other accepted methods. Your payment information is processed safely and is not stored by us.

4. Shipping and Delivery

We deliver across India through trusted logistics partners. Delivery timelines may vary depending on your location, order size, and product availability.

Estimated delivery time will be provided during checkout, but delays may occur due to unforeseen circumstances (such as holidays, courier delays, or weather conditions).

You will receive an update/notification once your order is dispatched.

5. Returns, Exchanges & Refunds

Due to the personal nature of perfumes and beauty products, we maintain a strict hygiene policy. Products once opened or used are not eligible for return or exchange.

However, returns will be accepted only in the following cases:

You received a wrong or damaged product.
The item is defective or leaked upon arrival.

In such cases, please contact our customer support within 48 hours of delivery with unboxing video evidence at [support@binalionline.com].

Refunds (if approved) will be processed within 7–10 business days to the original payment method.

6. Intellectual Property

All content available on this Website — including text, logos, graphics, product images, and designs — is the intellectual property of Binali and protected under Indian copyright and trademark laws.

You may not copy, reproduce, or use any part of this Website for commercial purposes without written permission.

7. User Conduct

You agree not to:

Use the Website for fraudulent or unlawful purposes.
Interfere with the Website’s functionality or security.
Post or transmit any harmful, obscene, or defamatory content.

Violation of these terms may result in termination of your access to our services.

8. Limitation of Liability

Binali shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or Website.

All products are for external use only. Please read labels and usage instructions carefully. We are not responsible for allergic reactions or misuse of products.

9. Privacy Policy

Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts of [Your City, India].

11. Contact Us

  • For questions, complaints, or assistance, please reach out to us at:
  • Email: [desk.binali@gmail.com]
  • Address: [Calicut - Kerala. India.]